It looks pretty authentic – but as I’m not a Santander customer it was obviously a scam. If you take the time to hover your cursor over the hotlinks they’re usually a dead giveaway.
I did so on “My details and settings” and came up with https://retail.bankingsanťanđēr.com/olb/app/logon/access/?token=lY5tKIj5ahm0&em=Z3JhbnZpbGxlLnNlbGxhcnNAYnRpbnRlcm5ldC5jb20=#/logon.
This evidently isn’t a kosher Santander URL, but clicking on it will take you to a page which looks real.
Do the usual, advise anyone you know who may fall for this – and tell them to junk the message.
No doubt there’ll be more to come.
Stay safe out there.
Dear , As a result of new regulation coming into effect in July, in addition to providing your ID and security numbers, you will need to confirm identity either through our convenient mobile banking app or by providing a one time passcode which is sent to your phone. To increase your security online and help fight fraud, we use a One Time Passcode (OTP) to authorise particular transactions. Your OTP acts as a secure key to your account, helping to stop anyone but you authorising transactions or making changes to your account.
To make sure you can confirm payments, check your settings and make sure your mobile phone number is up to date. Once the correct mobile phone is entered, the service will automatically start operating.
Please review your settings :Log in to Online Banking.Click ‘My details & settings’.
Feel safe online You can be confident that with the following measures in place your money is safe Use of robust industry standards of security and encryption to keep your details secure online. Additional online security with One Time Passcode which asks you to authorise certain transactions. Fraud detection systems which highlight unusual activity on your account. For more information on security, including how to help protect yourself from fraud and scams visit our Security Centre.
Your security is our priority So you know that an email is genuinely from us, we’ll: Never ask for your personal information, such as passwords or security details. Protect yourself against fraud and scams Never share a Santander One Time Passcode (OTP) with another person, not even a Santander employee.Never download software or let anyone remotely log on to your computer or other devices following or during a cold call.Never enter your Online Banking or bank card details after clicking on a link in an email or text message.If you’re ever asked to do any of these, refuse and contact us immediately. For more information about fraud and scams visit our online Security Centre
Information correct as at 11 June 2021This message was sent to you as a Santander customer. We only send marketing messages if you’ve not objected to receiving them at present. If you’d prefer not to receive marketing-based offers and information from us by email, please click here to unsubscribe. You can review and change all your marketing preferences at any time by logging on to Online Banking and going to ‘My Details and Settings’. Alternatively, visit your local branch. If you opt out of marketing we’ll still communicate important information about your account e.g. rate changes.
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